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Zemerc
QMSDeliver · Completions, Quality & Handover

Quality Management System

From the heat number to the handover dossier.

Operational quality across the asset lifecycle, including inspection and test plans, hold, witness and review points, signed inspection attestations, non-conformance control and corrective-action verification.

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Modules
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Report definitions
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Dashboards
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NCR dispositions
The traceable chain

Seven links, and every one of them has to hold.

A quality dossier is only worth what its weakest link is worth. The question that decides it is narrow: given one weld, can you produce the material certificate, the plan it was inspected against, the attestation of the person who inspected it, and the disposition of anything that went wrong.

Heat number
Lot and equipment
Inspection and test plan
Inspection
Non-conformance
Corrective action
Dossier
Stage 1 of 7
Heat number

Material arrives with a certificate and a heat number. Receiving inspection either accepts it or puts it in quarantine, which is its own state rather than a delayed acceptance.

In the application: Receiving inspection
Non-conformance

Disposition is an engineering decision, not an administrative one.

Use as is, repair, rework, reject or return. Each has a different consequence for the asset, which is why the disposition is made by a technical authority rather than by whoever raised the report or whoever is under pressure to close it.

QMS non-conformance register showing each deviation from identification and classification through disposition, verification and closure, with analysis by non-conformance type and status.

Classification, severity and source are held separately, so what went wrong, how badly, and who found it are three different questions.

  • Source is recorded
    Whether a deviation was found by inspection, receiving, surveillance or by somebody raising it manually is kept, because it says something about the system that found it.
  • Cancelled is not closed
    A cancelled report is held apart from a closed one, so closure rate cannot be improved by cancelling.
  • Verification before closure
    Corrective work complete and verified are two states. The second needs somebody other than the person who did the work.
The non-conformance lifecycle

Five states, and one of them is somebody else's.

A report waits at engineering review until a technical authority dispositions it. That wait is visible on the dashboard as its own queue, because it is the step where quality systems quietly stall.

Non-conformance
Open
Engineering review
Corrective
Verification
Closed
Cancelled
Capability architecture

Twenty-one modules, across the whole asset lifecycle.

Engineering, procurement, manufacturing, construction, commissioning, operations and maintenance; one quality record rather than a separate system per phase. Every chip is a page.

  • Quality management

    Quality plans, programmes and objectives with an approval lifecycle, a standards library with an applicability matrix, and the non-conformance and corrective-action registers at the centre of the system.

    • Quality Register
    • NCR
    • CAPA
    • Quality plans
    • Standards library
  • Inspection and construction

    Inspection and test plans with hold, witness and review points, inspection execution with signed attestation, punch lists, daily quality reports and rework trends.

    • ITPs
    • Inspections
    • Punch lists
    • Daily quality reports
    • Rework trends
  • Welding and non-destructive testing

    Welding procedure specifications and procedure qualification records, welder qualification, repair chains, and the non-destructive testing that decides whether a weld is accepted.

    • WPS / PQR
    • Welder qualification
    • Repair chains
    • NDT
  • Supplier and materials

    Receiving inspection with quarantine as its own state, material certificates, lots and heat-to-equipment traceability, supplier register, factory acceptance tests, surveillance and vendor scorecards.

    • Receiving inspection
    • Material certificates
    • Lots & heat traceability
    • Supplier register
    • FATs
    • Surveillance
    • Vendor scorecard
  • Quality governance

    Audit management with findings that raise corrective actions, quality risks and opportunities, competency, and the compliance position against the standards that apply.

    • Audits
    • Findings
    • Quality risks & opportunities
    • Competency
    • Compliance
  • Commissioning and handover

    Commissioning quality, quality dossiers assembled from the records that produced them, customer acceptance, document control and the reporting behind all of it.

    • Commissioning quality
    • Quality dossiers
    • Customer acceptance
    • Document Control
    • Reporting
Who it is for

The inspector signs. The record carries their name.

Quality, welding, mechanical, electrical, instrument and civil engineers; inspectors and site inspectors; discipline supervisors and construction managers; maintenance engineers and asset managers. What ties them together is that somebody has to attest, and the attestation has to survive the project.

  • Signed attestation on the inspection record
  • Hold, witness and review points enforced in sequence
  • Quarantine held as its own state on receiving
Reporting

A score is only useful if you can take it apart.

Quality health is a weighted average across inspection, freedom from non-conformance, corrective action, construction close-out and incoming material. Each dimension shows its weight, its score, the number of records behind it and a link straight to the register; and a dimension with no records is excluded rather than scored zero.

Reconstructable

Every figure is a count you can rebuild from the registers.

Panels that show the current position say so rather than silently ignoring the period filter. Indicators that have no records to judge on are reported as unrated instead of being given a default.

  • Disposition is a technical authority act

    Use as is, repair, rework, reject and return are engineering decisions with consequences, so the disposition is made by a technical authority rather than by the raiser or the contractor.

  • A score you can take apart

    Quality health is a weighted average across named dimensions, each showing its weight, its score, the records behind it and a link to its register. A dimension with no records is excluded rather than scored zero.

  • Quarantine is a state

    Material that failed receiving inspection is quarantined rather than marked pending, so it cannot be issued to work while somebody decides.

  • Signed attestation

    An inspection record carries the attestation of the person who performed it, which is what makes the dossier evidence rather than a summary.

Also in QMS

More of what the application covers.

  • Standards library with an applicability matrix
  • Hold, witness and review points enforced in sequence
  • Repair chains tracked through welding
  • Factory acceptance tests derived from witnessed checkpoints
  • Vendor scorecards from recorded outcomes
  • Audit findings that raise corrective actions automatically
  • Every dashboard figure linked to the register behind it
  • Controlled export of reports as documents
QMS

See QMS with one of your non-conformances.

Bring one non-conformance and the material behind it. We will trace it from the heat number through the plan and the inspection to the disposition, the corrective action and the dossier it lands in.